Adam Dickinson 

 

Based in London; flexible on work location

Tel: 07598278726  |  Emailadam_101123@hotmail.com

 

PROFESSIONAL ATTRIBUTES

 

Versatile, target driven and highly experienced marketing professional with skills embracing CRM, content, social, customer experience and project management. Uses proactive and multi-tasking abilities to achieve challenging time-frames while showing meticulous attention to detail. Previously delivered sustainable customer relationships, using data to optimise how to communicate. Learning from interactions to improve customer lifetime value and increase KPIs.

 

CORE COMPETENCIES & ACHIEVEMENTS

  • Coordinated the transition to an entirely new CRM platform. Including agreeing the commercials, overseeing the integration and implementing the CRM lifecycle.
  • Mentored and trained employees to become efficient and forward thinking CRM executives.
  • Built the PlayOJO brand up from the very foundations, developing the tone of voice, branding, features, social media presence and implemented the CRM life cycle.
  • Worked with business owners to develop a unique player offering and challenger brand that could compete in the congested market. PlayOJO won multiple awards in its first year, including the EGR Rising Star Award and Best New Online Casino Award.
  • Developed new customer features, as well as rebranding existing ones. Created all content across the site and managed all customer comms, including creating two radio ads.
  • Managed social media channels for PlayOJO and increased revenue using organic and paid social ads. Grew Facebook page to over 10,000 followers within 10 months.
  • Created and coordinated promotions for PlayOJO including the successful Fantasy Fortnight promo that gained 1864 entrants, including 342 new depositors.
  • Wrote the first UFC blog for Betway Insider and worked with traders to push the first UFC promotion at Betway.
  • Developed and implemented new processes to improve turnaround and created copy guidelines to enforce tone-of-voice and consistency across Dixons Carphone products.
  • Created an eCommerce store where I like to run ads to market products and drive sales (www.mixalish.shop).

CAREER HISTORY

PROFESSIONAL DEVELOPMENT / EDUCATION

2012                          Spanish Language Level 1 | Hertfordshire University

2011                          TEFL English Language Teacher | 160 Hours Certification

2010 – 2014           NCFE Level 1 in Digital Imaging; Fundamental Business Literacy; Introduction to Google Search; Presentation Skills; Assertiveness & Personal Impact

2006 – 2009           BA (Hons) Media Production | Anglia Ruskin University

2004 – 2006           AVCE Media Production & Communication | Oakland’s College